1 The trial lesson lasts 30 minutes and can be given by the same teacher only once.

2 We do not compensate classes that did not take place over your fault without warning us at least 3 hours before the class starts.

3 You can be late for a class, but we do not compensate for the absence.

4 If the teacher has not started the lesson on time or missed it, you should inform the administration.

5 You can "freeze the payment" for not longer than 2 weeks and in advance to warn us about it.

6 If you miss classes on a fixed schedule for 30 consecutive days or more without notifying us, your payment for classes is non-refundable.

7 We guarantee that we will use your information only as part of the learning process, and will not share it to third parties without your consent.